Privacy Policy

1. Information We Collect

2. How We Use Your Information

• Service Provision: Create accounts, generate virtual influencers, publish content to social media
• AI Training: Improve our AI algorithms and content generation quality
• Analytics: Monitor usage, analyze performance, optimize user experience
• Communication: Send transactional emails, platform updates, support responses
• Security: Detect fraud, prevent abuse, ensure platform security
• Legal Compliance: Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell your personal information.

We share information with:

• Service Providers: Cloud hosting (AWS/Google Cloud), payment processing (Lemon Squeezy), analytics tools
• Social Media Platforms: Instagram, Threads, X/Twitter (via OAuth APIs for posting)
• Legal Requirements: When required by law, court orders, or to protect rights and safety

4. Data Retention

• Account Data: Duration of account plus 6 years after closure
• Payment Data: 7 years after last transaction (tax compliance)
• AI-Generated Content: May be retained indefinitely in anonymized form for AI training
• Usage Data: 12-26 months from collection

5. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing for certain purposes
• Data Portability: Receive your data in a portable format

To exercise these rights, contact: privacy@maketeam.ai

We respond to requests within 30 days.

6. Security Measures

• Encryption in transit (TLS/SSL) and at rest (AES-256)
• Passwords hashed with bcrypt
• OAuth tokens encrypted in database
• HttpOnly cookies for authentication
• PKCE for Twitter OAuth security
• Regular security audits and monitoring

Data Breach Notification: We will notify you via email within 72 hours of confirming any breach affecting your personal information.

7. International Data Transfers

MakeTeam AI operates primarily in the Republic of Korea. We comply with the Personal Information Protection Act (PIPA). Your data may be stored on cloud servers in various regions and transferred internationally for service provision.

8. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If we learn we have collected such information, we will delete it immediately.

9. Cookies and Tracking

10. U.S. State Privacy Rights

If you are a California, Virginia, Colorado, Connecticut, or Utah resident, you have additional rights under state privacy laws:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale/sharing (we do not sell data)
• Right to correct inaccurate information
• Right to non-discrimination for exercising rights

11. AI and Automated Decision Making

We use artificial intelligence for content generation, posting optimization, and personalization. You have the right to request human review of automated decisions affecting you.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email at least 30 days in advance. Continued use after changes constitutes acceptance.

13. Contact Us

• Privacy Questions: privacy@maketeam.ai
• Support: support@maketeam.ai
• Data Protection Officer: dpo@maketeam.ai

Supervisory Authority: If you are in Korea, you may lodge a complaint with the Personal Information Protection Commission (PIPC).